Privacy Policy
Effective Date: November 10, 2025
Last Updated: November 10, 2025
1. Introduction
Welcome to Junoon (“we,” “our,” “us”).
Junoon is a scalable Learning Management System (LMS) that powers Flutter-based Android and iOS applications, along with a Next.js web dashboard for administrators and instructors.
Our platform provides digital learning, assessments, real-time communication, and personalized academic management to enhance the learning experience for students and educators alike.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile applications, website (https://junoon.com.pk/), and associated services (collectively referred to as “the Service”).
By using Junoon, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
2. Information We Collect
We collect and process the following categories of personal and academic information to provide and improve our services:
2.1 Personal Information
- Full name
- Email address
- Phone number
- Profile picture
2.2 Educational Information
- Enrolled tracks, subjects, and chapters
- Exam participation data (track exams, university exams)
- Exam scores and section-wise results
- Academic progress reports
2.3 Communication Data
- Chat messages between students and admins/instructors via our real-time chat feature
- Notifications received and read status
2.4 Technical and Usage Information
- Device information (e.g., model, OS version)
- IP address and general location
- App usage analytics (via Google Analytics and Firebase)
- Error and performance logs (via Sentry)
3. How We Use Your Information
- Account Management: Creating and maintaining user accounts
- Authentication: Enabling login via Email/Password, Google, or Apple accounts
- Academic Management: Tracking enrolled tracks, results, and performance
- Content Delivery: Serving lecture videos, notes, and materials hosted on AWS S3
- Communication: Facilitating chat between students and admins/instructors
- Notifications: Sending updates, announcements, and academic alerts
- Analytics and Improvements: Understanding user behavior to enhance performance
- Security and Fraud Prevention: Detecting unauthorized access or misuse
4. Data Storage and Security
Your data is securely stored and managed in our AWS cloud infrastructure, including AWS RDS for application data and AWS S3 for media files. All stored data is encrypted and transmitted securely using HTTPS (SSL/TLS).
5. Data Retention
We retain user data only for as long as necessary to provide our services or as required by law. If a user requests deletion of their account, all personal and academic data will be permanently deleted within a reasonable period unless required for legal or security reasons.
6. Data Deletion Requests
Users can request data deletion by contacting:
📧 my-data@junoon.com.pk
7. Sharing and Disclosure of Information
We do not sell or rent personal data. However, we may share information with trusted service providers like AWS, Google Analytics, Firebase, and Sentry, or when required by law.
8. Cookies and Tracking Technologies
Our website and apps use cookies and analytics tools (like Firebase) to analyze usage and improve usability. You may disable cookies in your browser, but some features may not function properly.
9. Children's Privacy
Junoon is intended for users aged 16 and above. We do not knowingly collect data from children under 16. If you believe we have collected such data, please contact us immediately at my-data@junoon.com.pk.
10. International Data Transfers
Your information may be processed on servers in various AWS regions. By using our services, you consent to such transfers, which are handled securely and in compliance with data protection laws.
11. User Rights
You may request access, correction, or deletion of your data, or withdraw consent, by contacting my-data@junoon.com.pk.
12. Third-Party Links
Our app or website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any data.
13. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on https://junoon.com.pk//privacy-policy with the revised date indicated above.
14. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
📧 support@junoon.com.pk
🌐 https://junoon.com.pk/
By using Junoon, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.